With my fabulous home insurance I was given "free" access to the Experian CreditExpert service, so I can check my credit status and see if anyone is trying to use my details fraudulently.
Experian make great claims for how useful this would be:
Experian creditexpert
I bought my insurance at the end of May 2011. It's now five months later and I STILL haven't been able to access this. I just got off the phone to one of their customer service staff (who was very pleasant I have to admit) but even he can't understand why this isn't working for me and now has to speak to his techies and hopefully will get back to me by Monday or Tuesday.
At this rate I will get my insurance renewal before I actually get to use the "free" service that they included with it. I get really angry when stuff that should work doesn't and this is another example of companies massively over-promising and under-delivering.
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